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Security · PHI · HIPAA

Built to protect PHI inside the workflow.

CADMedic is designed for HIPAA compliance with access controls, audit trails, secure sessions, document controls, and agency isolation woven through the workflows your team uses every day.

Controls

Practical security controls for an EMS agency.

Security has to work during a busy shift, not just during a policy review. CADMedic gives teams clear controls for who can see PHI, who can change records, and what happened after the fact.

MFA for sensitive access

Protect administrator, billing, QA, and operations access with authenticator-app MFA, role-based enrollment policy, recovery paths, and short-lived challenge sessions.

Least-privilege roles

Give dispatchers, crews, billers, fleet staff, supervisors, and executives access to the work they need without opening every patient, chart, or financial surface.

Agency data isolation

Each agency's operational records are isolated by design, so patient care, billing, fleet, staffing, and requester data stay scoped to the organization that owns them.

Auditable PHI activity

PHI reads, PHI writes, sign-ins, permission decisions, and key record transitions produce an audit trail built for compliance review and internal accountability.

Secure documents

Attachments and supporting documents move through scoped upload/download flows, scan status, sanitized renditions, soft-delete, and audited access.

Protected sessions and devices

Secure cookies, strict same-site posture, HTTPS/TLS, short-lived challenges, and agency-managed shared iOS device registration protect browser and field access.

PHI handling

PHI follows the record, not a side channel.

CADMedic reduces unnecessary handoffs by keeping dispatch, charting, billing, documents, and reporting tied to the same transport context. That matters operationally, and it also gives security controls a clearer place to attach.

  1. 01

    Dispatch creates the transport record

    Call intake starts the shared operational record. PHI-bearing patient data is carried forward only to the workflows that need it.

  2. 02

    Crews complete the ePCR

    The chart moves through draft, submitted, locked, QA, and amendment workflows instead of becoming an editable document with no lifecycle.

  3. 03

    Billing inherits structured data

    Eligibility, charges, claims, remittance, compliance forms, patient payments, and revenue reporting use the same underlying transport and chart context.

  4. 04

    Documents stay gated

    Secure document downloads wait for malware-scan and processing state, and original exports are restricted to controlled, audited compliance paths.

Security that supports the way EMS actually works.

CADMedic gives leaders a platform they can explain to operators, compliance teams, and technical reviewers: access is intentional, PHI activity is traceable, documents are gated, and business reporting can stay separated from patient details.

  • Designed for HIPAA compliance
  • Minimum-necessary access by role
  • Traceable PHI and document activity
  • Non-PHI executive analytics
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